MAXIMIZE FAILED PAYMENT RECOVERY
MAXIMIZE FAILED PAYMENT RECOVERY
MAXIMIZE FAILED PAYMENT RECOVERY
MAXIMIZE FAILED PAYMENT RECOVERY
We recover failed subscription payments for you, using AI—no dev work needed, no-code. We guarantee a lift in ARR.
We recover failed subscription payments for you, using AI—no dev work needed, no-code. We guarantee a lift in ARR.
We recover failed subscription payments for you, using AI—no dev work needed, no-code. We guarantee a lift in ARR.
“ Stripe's Billing report: 43% of businesses don't know how much revenue they’ve lost due to involuntary churn or payment failure. Yet 72% say fighting churn remains a top priority for subscription businesses ״
“ Stripe's Billing report: 43% of businesses don't know how much revenue they’ve lost due to involuntary churn or payment failure. Yet 72% say fighting churn remains a top priority for subscription businesses ״
Jeff Titterton,
Jeff Titterton,
Jeff Titterton,
CMO at Stripe
CMO at Stripe
CMO at Stripe
HOW WE HELP
AI-Powered Failed Payment Recovery
AI-Powered Failed Payment Recovery
AI-Powered Failed Payment Recovery
Our models go further—analyzing failure reasons, adapting retry strategies dynamically (vs. fixed), expanded retry capabilities and leveraging alternative payment methods to recover revenue.
Our models go further—analyzing failure reasons, adapting retry strategies dynamically (vs. fixed), expanded retry capabilities and leveraging alternative payment methods to recover revenue.
Our models go further—analyzing failure reasons, adapting retry strategies dynamically (vs. fixed), expanded retry capabilities and leveraging alternative payment methods to recover revenue.
Reduce involuntary churn
Reduce involuntary churn
Reduce involuntary churn
Involuntary churn happens when subscribers unintentionally lose access due to payment failures—not because they chose to cancel. In most cases, customers don’t even realize their payment failed.
Involuntary churn happens when subscribers unintentionally lose access due to payment failures—not because they chose to cancel. In most cases, customers don’t even realize their payment failed.
Involuntary churn happens when subscribers unintentionally lose access due to payment failures—not because they chose to cancel. In most cases, customers don’t even realize their payment failed.
Email & SMS outreach and communication
Email & SMS outreach and communication
Email & SMS outreach and communication
We will coordinate emails & SMS with retries to reduce involuntary churn. We send communications at the user’s local time with transactional emails, with the best sender score and deliverability.
We will coordinate emails & SMS with retries to reduce involuntary churn. We send communications at the user’s local time with transactional emails, with the best sender score and deliverability.
We will coordinate emails & SMS with retries to reduce involuntary churn. We send communications at the user’s local time with transactional emails, with the best sender score and deliverability.
REDUCE CHURN WITH AI
We customize recovery to your business. Our AI studies your payments data to constantly improve recovery and make you more money
60-70%
avg. increase of un-voluntary churn recovery with recoup
60-70%
avg. increase of un-voluntary churn recovery with recoup
~30%
of churn is un-voluntary
7-9%+
7-9%+
7-9%+
avg. increase in ARR
More LTV.
Better CAC.
Fuel growth without new customers.
LEGACY RECOVERY TOOLS DON'T CUT IT ANYMORE
LEGACY RECOVERY TOOLS DON'T CUT IT ANYMORE
LEGACY RECOVERY TOOLS DON'T CUT IT ANYMORE
Traditional Payment Recovery Platforms
Traditional Payment Recovery Platforms
Traditional Payment Recovery Platforms
Static retry rules (e.g., X retries after Y days)
Static retry rules (e.g., X retries after Y days)
Static retry rules (e.g., X retries after Y days)
Static retry rules (e.g., X retries after Y days)
Fixed schedules (e.g., 3 attempts in 7 days)
Fixed schedules (e.g., 3 attempts in 7 days)
Fixed schedules (e.g., 3 attempts in 7 days)
Fixed schedules (e.g., 3 attempts in 7 days)
24–72 hour delay in reporting recovery results
24–72 hour delay in reporting recovery results
24–72 hour delay in reporting recovery results
24–72 hour delay in reporting recovery results
Black-box algorithms or no transparency
Black-box algorithms or no transparency
Black-box algorithms or no transparency
Black-box algorithms or no transparency
Weeks/months of engineering effort
Weeks/months of engineering effort
Weeks/months of engineering effort
Weeks/months of engineering effort
Fixed fees or % of total volume (not value-based)
Fixed fees or % of total volume (not value-based)
Fixed fees or % of total volume (not value-based)
Fixed fees or % of total volume (not value-based)
None or basic captcha detection
None or basic captcha detection
None or basic captcha detection
None or basic captcha detection
Manual cohort tagging, rules-based segments
Manual cohort tagging, rules-based segments
Manual cohort tagging, rules-based segments
Manual cohort tagging, rules-based segments
Cookie-based tracking, insecure stitching
Cookie-based tracking, insecure stitching
Cookie-based tracking, insecure stitching
Cookie-based tracking, insecure stitching
Fragmented logs, no central source of truth
Fragmented logs, no central source of truth
Fragmented logs, no central source of truth
Fragmented logs, no central source of truth
Us
Dynamic, AI-optimized retry timing & payment method logic
Dynamic, AI-optimized retry timing & payment method logic
Dynamic, AI-optimized retry timing & payment method logic
Dynamic, AI-optimized retry timing & payment method logic
Real-time behavioral triggers (e.g., retry when balance is likely available)
Real-time behavioral triggers (e.g., retry when balance is likely available)
Real-time behavioral triggers (e.g., retry when balance is likely available)
Real-time behavioral triggers (e.g., retry when balance is likely available)
Live recovery dashboards with margin/profit mapping
Live recovery dashboards with margin/profit mapping
Live recovery dashboards with margin/profit mapping
Live recovery dashboards with margin/profit mapping
Transparent AI decisions with reasoning logs
Transparent AI decisions with reasoning logs
Transparent AI decisions with reasoning logs
Transparent AI decisions with reasoning logs
1-click Stripe/PayPal plug-in, prebuilt for modern stacks
1-click Stripe/PayPal plug-in, prebuilt for modern stacks
1-click Stripe/PayPal plug-in, prebuilt for modern stacks
1-click Stripe/PayPal plug-in, prebuilt for modern stacks
Success-based pricing or usage-based billing tied to recovered $ only
Success-based pricing or usage-based billing tied to recovered $ only
Success-based pricing or usage-based billing tied to recovered $ only
Success-based pricing or usage-based billing tied to recovered $ only
AI-powered bot filtering + margin-aware recovery (don’t retry on low-margin frauds)
AI-powered bot filtering + margin-aware recovery (don’t retry on low-margin frauds)
AI-powered bot filtering + margin-aware recovery (don’t retry on low-margin frauds)
AI-powered bot filtering + margin-aware recovery (don’t retry on low-margin frauds)
Auto-learned user segments by churn risk, likelihood of recovery, etc.
Auto-learned user segments by churn risk, likelihood of recovery, etc.
Auto-learned user segments by churn risk, likelihood of recovery, etc.
Auto-learned user segments by churn risk, likelihood of recovery, etc.
Privacy-first identity stitching & GDPR-compliant event processing
Privacy-first identity stitching & GDPR-compliant event processing
Privacy-first identity stitching & GDPR-compliant event processing
Privacy-first identity stitching & GDPR-compliant event processing
Unified data lakehouse, real-time sync with billing + CRM + analytics
Unified data lakehouse, real-time sync with billing + CRM + analytics
Unified data lakehouse, real-time sync with billing + CRM + analytics
Unified data lakehouse, real-time sync with billing + CRM + analytics
What DTC INDUSTRY EXPERTS SAY ABOUT RECOUP
What DTC INDUSTRY EXPERTS SAY ABOUT RECOUP
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
After decades in consumer investing, I’ve seen how failed payments slip through the cracks—costing hundreds of thousands, if not more, annually. Recoup’s AI-driven engine could really change the game and allow for more profitability across direct-to-consumer!
Margo Hays
Digital Strategy at TSG Consumer Partners
We’ve been tracking failed payments across our companies for years, and it’s a real revenue leak—mid-seven figures annually across. Recoup’s smart automation could stop that drain and bring the money back on autopilot.
Jared Jacobs
Partner at CAVU Consumer Partners
Frequently asked questions
How does your AI optimize failed payment recovery better than traditional retry logic?
Traditional retry systems operate on rigid, rule-based schedules (e.g., 3 retries spaced over 7 days), regardless of customer behavior or payment method availability. Our AI dynamically adjusts retry timing, payment method, and retry messaging based on real-time signals like historical success windows, bank response codes, user engagement patterns, and even inferred cash flow cycles. This behavioral targeting leads to materially higher recovery rates—often 20–30% better than static logic—while reducing churn and false declines.
Can your platform integrate directly with Stripe, PayPal, or other processors?
Is your AI logic transparent? Can we audit how decisions are made?
How does Recoup handle bot traffic or fraudulent retry events?
What’s your pricing model, and how does it scale?
How does your AI optimize failed payment recovery better than traditional retry logic?
Traditional retry systems operate on rigid, rule-based schedules (e.g., 3 retries spaced over 7 days), regardless of customer behavior or payment method availability. Our AI dynamically adjusts retry timing, payment method, and retry messaging based on real-time signals like historical success windows, bank response codes, user engagement patterns, and even inferred cash flow cycles. This behavioral targeting leads to materially higher recovery rates—often 20–30% better than static logic—while reducing churn and false declines.
Can your platform integrate directly with Stripe, PayPal, or other processors?
Is your AI logic transparent? Can we audit how decisions are made?
How does Recoup handle bot traffic or fraudulent retry events?
What’s your pricing model, and how does it scale?
How does your AI optimize failed payment recovery better than traditional retry logic?
Traditional retry systems operate on rigid, rule-based schedules (e.g., 3 retries spaced over 7 days), regardless of customer behavior or payment method availability. Our AI dynamically adjusts retry timing, payment method, and retry messaging based on real-time signals like historical success windows, bank response codes, user engagement patterns, and even inferred cash flow cycles. This behavioral targeting leads to materially higher recovery rates—often 20–30% better than static logic—while reducing churn and false declines.
Can your platform integrate directly with Stripe, PayPal, or other processors?
Is your AI logic transparent? Can we audit how decisions are made?
How does Recoup handle bot traffic or fraudulent retry events?
What’s your pricing model, and how does it scale?
How does your AI optimize failed payment recovery better than traditional retry logic?
Traditional retry systems operate on rigid, rule-based schedules (e.g., 3 retries spaced over 7 days), regardless of customer behavior or payment method availability. Our AI dynamically adjusts retry timing, payment method, and retry messaging based on real-time signals like historical success windows, bank response codes, user engagement patterns, and even inferred cash flow cycles. This behavioral targeting leads to materially higher recovery rates—often 20–30% better than static logic—while reducing churn and false declines.
Can your platform integrate directly with Stripe, PayPal, or other processors?
Is your AI logic transparent? Can we audit how decisions are made?
How does Recoup handle bot traffic or fraudulent retry events?
What’s your pricing model, and how does it scale?